I had the unexpected calamity of having my work van break a serpentine belt on the freeway...on a Saturday...a 120 miles away from my shop. After doing a quick Yelp search for shops open on Saturday, I came across MODE AUTOMOTIVE. I read the great reviews, and saw it was open on Saturday. I called, and Ryan answered and told me to have it towed there and he'd look at it and give me a quote. BEST CALL I EVER MADE! He looked at my van, gave me a quote and had it fixed in under two hours. Now, understand, this is a work van. I told him no rush, I'll pick it up on Monday. He's not open on Mondays, so I picked it up on the same day. Pricing was VERY reasonable, and for my situation, he also included a 2 year, 24,000 mile warranty on his work. REALLY? Who does that any more? 3 months is all you'll get elsewhere. In addition to the warranty, he realized how far I am from his shop, so he gave me a brochure for places near me I can go if something goes wrong. In other words, I can have my van serviced near me! RYAN, YOU ROCK!!! Thanks for making my experience at your shop a real pleasure. I wish you years if success and I will let all my colleagues in your area know about you.