Miramar San Diego Auto Repair

No one likes to take time to get their oil changed. But it's a fact of life that needs to be dealt with when owning a vehicle. And being a female, I am always worried about the end conversation they want to have with me about what else needs to be fixed. But I don't get worried here because I know they won't try to hassle me into repairs I don't need. I can make an appointment online and receive updates via text message and email (which helps when I have my toddler screaming in the background to avoid having to use the phone). My appointments are quick and the waiting area is comfy and even offers a play table for my toddler. If I have other areas of concern, Ryan brings them up and offers pricing but never pushes the repairs on me like other places do. The pricing is great and I leave a very satisfied customer. I highly recommend Mode Automative. :)

A family business.

Very knowledgable.

Do good work.

Great care and service.

Ryan is really friendly and honest. I took my Honda Civic in for oil change and had him check the other fluids. He took me back to the shop and showed the difference between new fluid and mine. There was a big difference. He also mentioned what could wait. He told me about the air filter scams other shops use to scare customers. The total cost to replace transmission fluid and oil was half of the cost of the dealership. He is really accomodating. I am going to bring my wife's car there now.

Great customer service.

Recommend.

Let me start out by saying I did not have service done at this shop, but the customer service I received was outstanding and deserved for me to write a quick review and rating. I submitted a request for an appointment at their shop online, and left my number for contact. Within about 3 minutes, I got a call from Ryan informing me that he didn't have anything left for this week, but would be more than happy to schedule something for next week. I'm getting ready to move in a couple days, so It didn't work out. But just based on the brief exchange I had him, if I was staying in town I would be bringing my car here for whatever I needed done. You'll have to judge the quality of their work based on your own experience and other reviewers, but in terms of their customer service, I'm blown away.